Privacy Policy

1. Introduction

At IHC (International Healthcare Center), we are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telemedicine platform and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, date of birth, and contact information (email, phone number, address)
• Medical history, symptoms, and health records
• Payment and billing information
• Account credentials and profile information

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Device information and IP address
• Usage data and interaction logs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide telemedicine services and connect you with healthcare providers
• Process appointments, consultations, and prescriptions
• Maintain and update your medical records
• Send appointment reminders and important health notifications
• Process payments and manage billing
• Improve our services and user experience
• Comply with legal obligations and regulatory requirements

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Healthcare Providers: With licensed doctors and medical professionals who provide services through our platform
• Service Providers: With third-party vendors who assist in operating our platform
• Legal Requirements: When required by law, court order, or regulatory authority
• Emergency Situations: To protect your health and safety or that of others
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your personal and health information, including:

• End-to-end encryption for all communications
• Secure data storage with access controls
• Regular security audits and assessments
• Compliance with healthcare data protection regulations

6. Your Rights

You have the right to:

• Access and review your personal health information
• Request corrections to inaccurate information
• Request deletion of your account and data (subject to legal requirements)
• Opt-out of certain communications
• Request a copy of your medical records

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: