Terms of Service

1. Acceptance of Terms

By accessing and using the IHC (International Healthcare Center) telemedicine platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

IHC provides a telemedicine platform that connects patients with licensed healthcare providers for remote medical consultations, appointment scheduling, prescription management, and access to medical records. Our services include:

• Video and audio consultations with licensed doctors
• Secure messaging with healthcare providers
• Online appointment booking and management
• Digital prescription services
• Access to electronic medical records
• Health information and educational resources

3. User Accounts

3.1 Account Registration

To use our services, you must:

• Be at least 18 years of age (or have parental consent)
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

3.2 Account Responsibilities

You are responsible for all activities that occur under your account and must maintain the confidentiality of your login information.

4. Medical Services Disclaimer

Important: Our platform facilitates connections between patients and healthcare providers but does not provide medical services directly. The healthcare providers using our platform are independent practitioners responsible for their own medical decisions and treatments.

• IHC does not provide medical advice, diagnosis, or treatment
• Telemedicine consultations may not be appropriate for all medical conditions
• In case of a medical emergency, contact your local emergency services immediately
• Healthcare providers are responsible for the quality and appropriateness of care provided

5. User Conduct

You agree not to:

• Use the platform for any illegal or unauthorized purpose
• Impersonate any person or entity or misrepresent your identity
• Interfere with or disrupt the platform's operation or security
• Attempt to gain unauthorized access to any part of the platform
• Share your account credentials with others
• Use automated systems to access the platform without permission
• Violate any applicable laws or regulations

6. Payment Terms

6.1 Fees and Billing

Consultation fees, subscription costs, and other charges are displayed on our platform. You agree to pay all fees associated with services you receive.

6.2 Payment Processing

Payments are processed through secure third-party payment processors. We do not store your complete payment card information on our servers.

6.3 Refunds

Refund policies vary by service type and provider. Please review specific refund terms before completing a transaction. Refunds are subject to our discretion and applicable regulations.

7. Intellectual Property

All content, features, and functionality of the platform, including but not limited to text, graphics, logos, and software, are owned by IHC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, IHC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Indemnification

You agree to indemnify and hold harmless IHC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the platform or violation of these terms.

10. Termination

We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause or notice, for any reason including violation of these Terms of Service.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which IHC operates, without regard to its conflict of law provisions.

13. Contact Information

If you have questions about these Terms of Service, please contact us at: